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TERMS AND CONDITIONS

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and OREOPS FRAMEWORK PRIVATE LIMITED (“OREOPS”, “we”, “us”, or “our”). To access or use our website located at sterlo.io (the “Site”) and our application, workflow building, hosting, code generation, and management platform (the “Platform” or “Services”), you must be at least 18 years old and capable of entering into a binding contract. These Terms incorporate our Privacy Policy available at sterlo.io/privacy-policy, which explains how we collect, use, and protect personal information.

By accessing or using the Platform, you agree to be bound by these Terms, including any updates or modifications we make from time to time. If you do not agree, you must immediately discontinue use of the Site and Services. If you use the Platform on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms. Any disputes arising under these Terms will be resolved through arbitration, not court litigation or class actions.

1. Introduction

  • By accessing or using the Platform, you represent and warrant that you meet the eligibility requirements and have the legal authority to enter into these Terms for yourself or on behalf of an entity.
  • These Terms do not apply to third-party websites, applications, or services (“Third-Party Services”) that may be accessed through the Platform. OREOPS is not responsible for Third-Party Services and encourages you to review their terms independently.
  • We may update these Terms at any time. Updated Terms will be posted on the Site and may also be notified via email. Continued use of the Platform constitutes acceptance of the updated Terms.

For questions, contact us at [email protected]

2. Platform License

OREOPS grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely to build, host, and manage websites or applications (“OREOPS, STERLO Sites”).

Restrictions

You may not:

  • Modify, copy, or create derivative works of the Platform
  • Reverse engineer or decompile the Platform (except as permitted by law)
  • Sell, lease, sublicense, or distribute the Platform
  • Circumvent security or licensing controls
  • Use the Platform unlawfully or to infringe third-party rights

OREOPS may suspend or terminate access for violations.

Add-Ons

Optional paid features (“Add-Ons”) may be offered and may be subject to additional terms, which must be accepted before use.

3. Use of the Platform

Accounts

You must create an account (“Account”) to use the Platform. Each authorized individual is a “Direct User”. You agree to provide accurate, current information and keep it updated.

Security

You are responsible for maintaining the confidentiality of login credentials and all activity under your Account. OREOPS is not liable for losses caused by unauthorized access due to your failure to secure credentials.

Acceptable Use

You may not use the Platform for illegal activities, hateful or abusive content, harassment, or other prohibited conduct. Use must comply with applicable laws and OREOPS policies.

4. OREOPS Obligations

Availability

OREOPS uses commercially reasonable efforts to keep the Platform available, excluding scheduled maintenance and circumstances beyond reasonable control.

Security

OREOPS employs industry-standard technical, administrative, and physical safeguards to protect the Platform and Direct User Content.

Documentation is available at https://sterlo.io. Paid users receive email support at [email protected] during business hours (Mon–Fri, 9 AM–6 PM IST).

5. OREOPS Sites and Direct User Content

You are solely responsible for all content, data, workflows, and operations of any OREOPS Site you create.

You represent and warrant that:

  • You own or have rights to all submitted content
  • Content does not infringe third-party IP or privacy rights
  • Content complies with laws and these Terms

You agree to indemnify OREOPS for claims arising from your content or OREOPS Sites. OREOPS may remove content or suspend Accounts that violate these Terms. You grant OREOPS a limited, non-exclusive license to host and process Direct User Content solely to operate and provide the Platform.

6. Ownership, Intellectual Property, and Trademarks

Platform Ownership

OREOPS retains all rights, title, and interest in the Platform, software, architecture, APIs, documentation, updates, trademarks, service marks, logos, and branding (“OREOPS IP, STERLO IP”). No ownership rights are transferred to you except the limited license expressly granted.

User Content Ownership

You retain ownership of all Direct User Content and intellectual property embodied in applications or sites you create using the Platform.

Trademarks

“Sterlo”, “OREOPS”, and related logos are trademarks of OREOPS. You may not use OREOPS trademarks without prior written permission, except for factual identification of Platform usage.

Feedback

Any feedback you provide may be used by OREOPS without restriction or compensation.

7. Third-Party Material

OREOPS may provide access to Third-Party Services or content. OREOPS is not responsible for their accuracy, availability, or performance. Open-source software components are governed by their respective licenses

8. Fees and Subscriptions

Subscription fees are billed in advance and renew automatically unless cancelled. All fees are non-refundable, including partial periods. Taxes are your responsibility unless required by law. Subscriptions may be cancelled by emailing [email protected]. OREOPS reserves the right to refuse or terminate subscriptions at its discretion

9. Confidential Information

Each party agrees to protect the other’s Confidential Information and use it only to fulfill obligations under these Terms. Confidentiality obligations survive termination.

10. Term and Termination

These Terms remain effective while you use the Platform. OREOPS may suspend or terminate access for breach, non-payment, or legal requirements. Upon termination, all licenses granted to you immediately cease.

11. Disclaimer; Limitation of Liability; Indemnification

Disclaimer

The Platform is provided “as is” without warranties of any kind

Limitation of Liability

OREOPS’ total liability under these Terms shall not exceed INR 1,000. OREOPS is not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold OREOPS harmless from claims arising from:

  • Your breach of these Terms
  • Direct User Content
  • OREOPS Sites you operate

12. Intellectual Property Infringement

Claims of copyright or trademark infringement may be reported to [email protected]. OREOPS may remove infringing content and terminate repeat infringers.

13. Dispute Resolution

These Terms are governed by the laws of India. Disputes shall be resolved through binding arbitration in India, conducted in English. Class or representative actions are not permitted. You may opt out of arbitration within 30 days of first accepting these Terms by emailing [email protected]

14. Miscellaneous

  • No assignment without written consent
  • Severability applies
  • Failure to enforce is not a waiver
  • Headings are for reference only

BY CLICKING “I AGREE” OR USING THE PLATFORM, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS.